Privacy Policy
This Privacy Policy explains what information may be collected when you use this website, request home services, submit an inquiry, or interact with available features. It also explains how information is used, stored, and protected.
Information Collection
We may collect information you provide directly, including your name, email address, phone number, property details, service interests, project requirements, appointment preferences, and messages submitted through forms.
Project Information
When you request a service, we may collect information needed to understand the property, prepare an estimate, schedule work, coordinate professionals, and complete the requested project. This may include service locations, project photographs, measurements, access instructions, and other relevant details.
Newsletter and Marketing
If you subscribe to communications, we may collect your email address, date of birth where requested, and marketing consent. Marketing messages are sent only where permitted and may include service updates, helpful home information, or other relevant content.
Data Usage
Information may be used to respond to inquiries, prepare estimates, schedule appointments, coordinate services, communicate about projects, process service-related requests, improve website functionality, and maintain appropriate business records.
Website Usage Data
We may automatically receive limited technical information such as browser type, device information, approximate usage activity, referring pages, and pages viewed. This information may be used to maintain website performance, security, and usability.
Cookies and Local Storage
The website may use cookies or local storage to remember preferences, maintain basic functionality, and improve your browsing experience. Optional analytics technologies may be used to understand general website usage. You can clear stored browser data through your device or browser settings.
Information Sharing
Information may be shared with service providers, contractors, scheduling providers, technology providers, or other partners when reasonably necessary to provide requested services. We do not sell personal information for monetary consideration.
Third-Party Services
Some website features may rely on third-party services for email delivery, scheduling, mapping, analytics, hosting, payment processing, or other technical functions. These providers may process information according to their own privacy practices and applicable requirements.
Data Retention
Information is retained only for as long as reasonably necessary for the purpose for which it was collected, ongoing projects, business records, legal obligations, dispute resolution, security, or other legitimate operational requirements.
Security Measures
Reasonable administrative, technical, and organizational safeguards may be used to protect personal information against unauthorized access, alteration, disclosure, or loss. However, no online system or method of transmission can guarantee absolute security.
Children's Privacy
This website and its services are not intended to knowingly collect personal information from children. If information is believed to have been submitted by a child without appropriate authorization, reasonable steps may be taken to review and remove it where appropriate.
Your Privacy Choices
You may request access to personal information held about you, ask for inaccurate information to be corrected, request deletion where legally permitted, or withdraw consent for optional marketing communications.
Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in services, technology, legal requirements, or privacy practices.